Why are today's new workers unhappy, unfocused and disinterested in their jobs. It's not a case of them not adjusting to the organisation, it's that the organisation is an alien, individualistic and unstimulating environment for them. The organisation needs to adjust...

Design Thinking is a methodology or process to help us produce solutions to problems that are difficult for stakeholders to articulate, visualise or the problem domain itself is not fully known or explored yet. There may not be a single right solution and we may need...

The Functional Specification Document (FSD) or functional specifications or software requirements specifications (SRS) is a much-misunderstood document amongst Business Analysts (BAs). Often the task of delivering the Functional Spec falls into the project tasks of...

Whether you are starting out or have years of experience working as a Business Analyst (BA), or a significant part of your current role or desired future role requires business analysis, it is highly recommended that you take professional training that leads to...

We have come across a number of clients interested in understanding more about TDD (Test Driven Development) and BDD (Behaviour Driven Development). What benefits do these related approaches bring to project delivery? Who should carry them out? What competencies are...

If, like me, your first roles in change delivery projects were in traditionally organised and regimented organisations, you will be a little lost in the non-ranked and confusingly job titled world of Agile Teams. Traditionally, we are used to the terms Project...

I've noticed an increased interest for Agile learning from larger more established sources. This is good news for us and we are happy to train all who come our way. However, I am always curious to know the business drivers for this interest in Agile. Has disruption...

Sometimes the BA will need to take various and at times conflicting views into consideration. Checkland’s Soft System Methodology (SSM) teaches us to look beyond the traditional ‘hard’ view in process and system development. It takes into account that there will be...

The Business Analyst is a key agent of organisational change. The role is of increasing importance to organisations. Organisational Agility, the ability to adapt to changing circumstances, has become a major competitive force. Organisations have recognised the...

Prototyping is an important technique for eliciting, analysing, demonstrating and validating requirements. Analysts often complain that the business stakeholders do not know what they want, and that as a result, it is difficult to define the requirements. 
However, it...

Requirements begin life in raw form. They start as an unstructured bunch of desires, features, hunches and estimated needs. Some may be well known, however usually, they are ill thought out, undetailed, conflicting, poorly aligned to needs and poorly articulated. It...